MULTI-TENANT Saas Platform (ICLERK)

Multi-Tenant, Module-Based SaaS Platform

Overview
I designed and developed a multi-tenant SaaS platform that enables businesses to manage operations through a customizable, module-based architecture. Each tenant can activate only the modules they need, ensuring a tailored, efficient experience without unnecessary features.

Key Features

• Multi-Tenant Architecture – Securely serve multiple businesses from a single application while keeping each tenant’s data isolated.
• Module-Based System – Modules are activated based on the tenant’s requirements and displayed in the top navigation bar for quick access.
• Custom Dashboards – Every tenant gets a streamlined interface with only the tools relevant to them.

Available Modules

• Support – Ticketing and customer request tracking.
• Inventory – Stock management with automated alerts.
• Accounts – Billing, invoicing, and financial tracking.
• Scan to Pay – QR code-based payment solution.
• CRM – Centralized customer relationship management.
• Driver Management – Assign and monitor drivers in real time.
• Collections – Streamlined payment collection workflows.
• Scan to Book – QR-driven booking system with analytics.
• Marketing – Campaign management and tracking.
• Scan to Review – Collect instant customer feedback.
• Restaurant Management – Menu, orders, and table management.
• HR – Employee records, attendance, and payroll.

Impact

This platform provides a scalable, secure, and cost-effective solution for businesses, allowing them to pay only for the modules they use. It’s adaptable to industries like logistics, retail, hospitality, and service-based businesses.